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Gunwharf Quays Glazing Refurbishment

Boats docked at a lively marina with a modern waterfront building and outdoor seating under blue skies.

Overview

Land Securities, the UK’s largest commercial property development and investment company, appointed PRSG as the principal contractor to undertake a comprehensive refurbishment of the external glazing systems at Gunwharf Quays Shopping Centre. PRSG has been responsible for managing essential glazing repairs and replacement tasks over several years, focusing on improving both the health and safety performance and aesthetic properties of the shopping centre’s numerous glazed atriums and overhead canopies. 

Challenges Faced

One of the significant challenges arose following a suspected bird strike, which resulted in the destruction of a 200kg toughened glass panel. This incident underscored the need for immediate action to ensure the safety of shoppers and maintain the structural integrity of the affected area. 


  1. Emergency Response: The incident required an emergency out-of-hours response to secure the high-level area and prevent any potential hazards.
  2. Design and Safety: PRSG needed to design a safe replacement system using laminated glass, ensuring that it met both safety standards and aesthetic requirements.
  3. Access and Repair: Establishing safe methods of access to high-level areas and performing repairs without disrupting the shopping centre’s operations was crucial. 

PRSG's Approach and Solutions

Emergency Response and Safety Measures: Following the bird strike incident, PRSG promptly initiated an emergency call-out to secure the area. The team worked overnight to make the high-level area safe for the public. PRSG’s quick response minimized the risk of further incidents and ensured the area was safe for continued use until a permanent solution could be implemented.


Design and Implementation of Replacement Systems: PRSG installed a new laminated glass replacement system, ensuring that the new panels would be more resilient to similar impacts in the future. The design process also focused on maintaining the aesthetic continuity of the shopping centre, ensuring that the replacement panels seamlessly matched the existing structure.


Safe Access and Execution: PRSG developed and implemented safe methods for accessing the high-level areas, minimizing the risk to workers and the public. All repair and replacement works were carried out during late-night hours, ensuring no disruption to the shopping centre’s daily operations and providing a seamless experience for shoppers.


Ongoing Inspections and Maintenance: To maintain the optimal performance of the glazing systems, PRSG conducts regular inspections and maintenance visits. These inspections include checking the glazing seals, gaskets, and the interaction with the numerous smoke ventilators situated within the atrium glazing, ensuring all components work together effectively.


PRSG has also replaced a significant number of large, laminated glass panels in overhead canopies, ensuring they remain visually appealing and instilling confidence in the shoppers passing beneath.

Results and Impact

  • Enhanced Safety: PRSG’s proactive and responsive approach to emergency repairs and ongoing maintenance has significantly improved the health and safety performance of the shopping centre’s glazed structures.
  • Minimal Disruption: By carrying out work during late-night hours, PRSG ensured that Gunwharf Quays’ operations were unaffected, preserving the shopping experience for visitors.
  • Aesthetic Improvement: The replacement of glazing panels has not only improved safety but has also enhanced the overall aesthetic of the shopping centre, contributing to a welcoming environment for shoppers.
  • Long-Term Sustainability: Regular inspections and maintenance ensure the longevity of the glazing systems, reducing the need for frequent replacements and contributing to the sustainability of the shopping centre’s operations.

Conclusion

PRSG’s ongoing involvement in the refurbishment and maintenance of Gunwharf Quays Shopping Centre’s glazing systems exemplifies their commitment to safety, quality, and minimal disruption. Through careful planning, expert design, and meticulous execution, PRSG has played a vital role in maintaining the structural integrity and aesthetic appeal of one of Land Securities’ most important commercial properties. 


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